Shipping policy

Shipping Policy

Welcome to The Wellness Hub! We are dedicated to delivering your wellness essentials safely and efficiently. Please review our shipping policy below to understand how your orders are processed and shipped.

1. Domestic Shipping Only (Canada)

We currently ship strictly within Canada. We do not offer international shipping at this time. All orders must have a valid Canadian delivery address.

2. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

3. Shipping Rates and Estimated Delivery Times

We offer reliable shipping options across Canada. Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Time: Typically 3 to 7 business days after processing, depending on your location (regional variations apply for remote areas).
Free Shipping: [Optional: Agar aap free shipping dete hain to yahan likh sakte hain, e.g., "We offer free shipping on all orders over $75 within Canada."]

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

5. Shipping to P.O. Boxes

Please note that some carrier restrictions apply, and we may not be able to deliver large packages to standard P.O. Boxes. If this is the case, we will contact you before shipping.

6. Damages & Issues

The Wellness Hub is not liable for any products damaged or lost during shipping if handled by third-party couriers, but we value our customers and want to help. If you receive your order damaged, please save all packaging material and damaged goods, and contact our support team immediately.